For your convenience, our most common customer questions are answered right here. Not finding what you want? Reach out directly through our Contact Us page.
Q: Does Castle Home Sales offer financing?
A: Choosing a bank or lender and getting preapproved is a good first step. If you need help with financing, talk to your Sales Representative.
Q: What type of home can I get?
A: Do I want a basement or no basement? Manufactured HUD home or Modular home? New HUD homes can go on frost piers, concrete slabs and in certain situations stone pads. Modular homes go on an insulated basement or insulated 4 foot crawlspace wall.
Q: Do I need a general contractor?
A: Castle Homes will deliver and setup your home only. You can be your own general contractor or we recommend (not mandatory) using a general contractor for getting building permits and taking care of on site improvements.
Q: Do I need to do any site preparation?
A: You or your general contractor is responsible for site preparation per state approved building codes. Homeowners are responsible for the removal of trees and limbs, driveways and any improvements needed for the home delivery.
Q: How does home delivery and setup work?
A: Your home delivery is scheduled after the building site has been properly prepared, after your home is ready for delivery and after payment arrangement has been made. Customers should allow 1-2 weeks for 2 piece home setup. Home finish times can vary with utility hook up and weather conditions.
Q: How can I be sure that my home is a quality built home?
A: A home inspection and report is done after the home setup and utility connections are complete.
Q: Does my new home come with a warranty?
A: Your new home warranty starts on the date of home setup. Any warranty items that occur after the home inspection must be reported by the homeowner to Castle Home Sales during the warranty period.
Q: Do pre-owned homes come with a warranty?
A: Pre-owned homes do not have a factory warranty.